Free Ground Shipping on orders over $300

TERMS & CONDITIONS

Shipping is by Fedex Express Saver, UPS or other ground service.

Orders are normally processed and shipped the SAME DAY if you order before 3PM CST. Shipping time is usually 2-5 business days.

Orders of $300 or more are eligible for free ground shipping.

Overnight, Priority Overnight, and 2-3 day guaranteed do not qualify for the shipping promotion.

Promotion is valid to orders in the contiguous 48 states.

Promotion is not valid for orders to Alaska, Hawaii, Puerto Rico or International orders.

Promotion is not valid for orders to APO or FPO addresses.

Promotion is not valid for orders of some branded items.

Promotion is not valid for orders of any Plotters, CRT Monitors, and Plasma Displays.

Promotion is not valid for some Color Laser Printers, Dot Matrix Printers, Line Printers, Inkjet Printers 20   
lbs. or more and some Laser Printers.

If an item is excluded from this promotion you will be contacted after checking out.
 
This offer may be cancelled at any time and is subject to change without prior notice.

SHIPPING CHARGES FOR OFFICE TECHNOLOGY        

As a customer of Rose Office Supply Etc, you will be able to take advantage of our FREE shipping or regular shipping rates for all small items that can be sent via UPS Ground to the 48 contiguous United States.
FREE SHIPPING: Customers residing in the 48 contiguous states receive FREE delivery on all orders over $300.00 (some restrictions apply*).


*Furniture deliveries by common carriers will vary based on current shipping rate, weight and size of item, and the ability to deliver. Shipping rates start at $60.00 for non-UPS products.
 Additional shipping charges for orders that are oversize or require common carrier will be added to your final receipt, which will be e-mailed to your attention.  We will not charge your card for the additional shipping charge until you have approved the additional shipping charges.  If you do not approve the additional shipping charge then your card will not be charged and your product will not be processed.

Shipping restrictions include but are not limited to:

Small orders under $300 (under 20lb) incur a regular shipping rate notified in your shopping cart process.  Orders over $300 are free.

Orders not Shippable via UPS will ship by common carrier. A minimum charge of $60 (dock to dock) will apply. Extra charges for a lift gate truck, inside delivery and furniture set up will apply.

DELIVERY

Same-day shipping, Orders placed before 3:00PM CST  time zone, Monday through Friday, paid with credit card without complications are normally shipped the same day via UPS Ground service. Utilizing our national distribution network, orders ship from the distribution centers nearest the shipping address. If you require guaranteed next day delivery please call our customer service so we can provide your final cost. With normal delivery you will most likely receive your order the next UPS business day.

Payment complications include: different shipping and billing addresses, billing information inconsistent with what's on the credit card record, and orders that can't be verified by phone.

Orders placed during non-business hours such as evenings, weekends, and holidays are normally processed and shipped on the next business day.

Orders paid by company checks are shipped once payment is received and verified.

Please note, however, overnight delivery is not guaranteed, is not available in all areas, and may be delayed due to stock availability or products unable to be shipped via UPS.

CAN I PICK UP OFFICE SUPPLIES AT A Rose Office Supply Etc WAREHOUSE?

Rose Office Supply Etc has a national warehouse network of over 18 warehouses across the United States of America. Our locations are built for fast delivery of over 35,000 products. We are happy to provide the ability to have customers pick up office supplies, furniture supplies, janitorial supplies, and computer supplies at our locations. Please call customer service at 903-245-ROSE (7673), and let them know that you need to have a "will-call" order placed and which location you would like pick up from.

WHEN WILL MY OFFICE FURNITURE ORDER ARRIVE?

Furniture orders from the online catalog are only available within local trading areas. However, furniture deliveries may be scheduled for specific weekdays in certain areas.

DOES Rose Office Supply Etc DELIVER TO MAIL DROP LOCATIONS?

A "Mail Drop" location is an address where a business or service accepts mail deliveries on behalf of a customer. Rose Office Supply Etc will deliver to Mail Drop locations such as a UPS Store (formerly Mail Boxes Etc.). However, Rose Office Supply Etc is unable to deliver to Post Office Boxes or APO/FPO addresses.

DOES Rose Office Supply Etc SHIP TO INTERNATIONAL ADDRESSES?

We are sorry, but we are unable to offer shipping outside of the 48 Contiguous States of America, Alaska, and Hawaii.